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SB 923 expands CCPA deletion controls for nonexempt personal information

SB 923 expands California consumer deletion requests to personal information collected about a consumer from third parties. The September 27 law preserves narrow suppression records and existing exceptions, and requires qualifying exclusively online businesses to offer an online request method as well as email.

What happened

California chaptered SB 923 on September 27 as Chapter 482. Amended Civil Code section 1798.105 extends the deletion right to information collected from or about a consumer, closing the identified gap for third-party information. On a verifiable request, the section addresses deletion from the business's records and notification to service providers, contractors, and parties receiving sold or shared information, subject to its stated limits. For third-party data, a business may retain the deletion record and minimum data needed to keep the information deleted, without using it for another purpose.

Existing retention exceptions remain, including reasonably necessary contractual performance, security and integrity, debugging, specified research, and legal obligations. The amendment also changes request channels for a business operating exclusively online with a direct relationship with the consumer: it must provide email and an online method such as a form or portal. These are changes within the CCPA framework; the act does not itself make every health record subject to deletion or replace the analysis of applicable statutory exemptions. Its suppression permission is purpose-limited rather than a basis to continue general use of deleted third-party information.

Scope and timing

Authority status
Final
Applicability
Operationally relevant
Audience
Health systems, Provider networks, Health-tech
Jurisdiction
California
Recorded date
2027-01-01
Date type
effective

Why it matters

Covered health businesses and health-tech vendors need to map CCPA-covered data rather than assume all information is exempt because the business operates in healthcare.

Sources

Complete edition and supplemental material

This finding in the complete approved report →

Regulatory horizons, CIA trends and implementation trackers remain in the full report.

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