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Patient care & rightsNew in this edition

FTC healthcare marketing warning template

An FTC warning-letter template concerning marketing, advertising and lead generation for healthcare-related products, including healthcare plans, is labeled “Date Sent” October 29, 2026 on its official landing page. The template says some marketing and lead-generation practices may violate law and discusses potential misrepresentations about coverage, costs or incentives, impersonation and telemarketing; it recommends reviewing relevant practices. It expressly states that the letter is not a conclusion that a recipient engaged in illegal conduct. Organizations involved in health-plan marketing or lead generation can compare their practices with applicable requirements.

Healthcare coverage conversation
Illustrative artwork; not evidence of the actual people, products or events described.

Suggested owner and action: Marketing, lead-generation and compliance teams can review coverage and cost representations, scripts, consent practices and claimed affiliations against applicable rules. The template is a warning, not a finding that a recipient violated the law.

FTC template landing page | FTC warning-letter template

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